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Terms & Conditions

Terms:
Upon approval, terms of payment are net 30 days. We accept payment by check, credit card, or electronically. Shipping charges will be added to the invoice. All prices are subject to change without notice.
Shipping Instructions:
We ship via United Parcel Service (UPS), FedEx Ground, or a common carrier unless otherwise requested.
Return of Materials:
Contact customer service (1-818-835-0590)as soon as possible. Unauthorized returns are not accepted. A 15% restocking charge is applied to returns on correctly filled orders of non-defective product. Non-defective products may only be returned if they are in new condition with no markings on the packaging. Items older than 30 days, sterile, or special order items are subject to review. All DNAse/RNAse free, sterile, or sealed products must be unopened. Return transportation must be prepaid in every case. Antibodies, extraction kit or assay kits are not replaced if used - except if the product is found defective in the scope of application described in the dat sheet (ABC Scientific will review these items).
Claims for Damage in Transit:
Call customer service (1-818-835-0590) as soon as the damage is discovered. Keep all of the original packaging material until the damage claim is resolved.
Liability:
Our products are intended for use in the laboratory only. Data on products in this catalog is correct and reliable to the best of our knowledge and belief. Under no circumstances will ABC Scientific be liable for consequential damages arising from the use of its products. ABC Scientific is liable exclusively and restrictively to replacing defective products (assays, extraction kits and antibodies excluded).
Warranty:
ABC Scientific warrants its products to be free of defects in material and workmanship. We will replace or repair defective products at no cost to you. Please contact us on if you encounter any problems with our products.(assayskits, extraction kits and antibodies excluded).

Ph Meters: Warranty period: One (1) year for meters and Accessories.

Excepted for pH, ORP, Conductivity and DO Probes are only for (6) months.


Promotional Pricing
Offers on our website or in our brochures are limited to the items and prices listed and are not valid with any other discounts or promotional pricing. Where mix and match buy/get offers are available, the free item must be of equal or lesser value. All offers are void where prohibited by institutional policy.
Promotional Gifts
Offers for free gifts with purchase may be available on a limited time basis. Free gifts must be requested at the time of the qualifying order and are void where prohibited by institutional policy.